Ebay ripped me off, need help?

Question

I sold an as is Ps3 on ebay. I sold it with a controller and 2 games. the only problem I had with it is that it didn't read disks. The buyer left me good feedback, 3 days later they ask for a refund and return it. When I received the item, I didn't get the controller with it, one of the games was missing, and the system wasn't working. The buyer claimed that the video output wasn't working. I received the item back worse then it was and missing the controller, a game, and the internal components were damaged by the buyer. The system now does not turn on. I told the buyer I will return the system back to them, so they opened a case against me. Ebay went in favor of the buyer and refunded the money to them. Ebay is now telling me I owe them the money since my backup payment method wasn't updated. I now have the item that is worse then I sent it and missing things and owe ebay the money for it. How can I solve this?

Answer 1

EBay didn't rip you off. If you got ripped off the buyer did it. As another answer says, the rules on eBay have changed so the seller bears the brunt of scam artists. These were the scammers that used to sell on eBay until the rules were changed. Now they're the buyers who scam the sellers to make money. You need to make sure you describe each item you sell accurately. If you're selling as is, make sure you say so in bold print several times. Clearly reserve the right not to sell to some buyers. Also if the item ha a serial number list it. Check the serial number of any item a buyer wants to send back and make sure the serial number of the returned unit is the same one. Check each seller and don't sell to suspicious accounts. But again, eBay didn't rip you off. They may have created the conditions to allow the buyer to rip you off but they didn't rip you off.

Answer 2

PS3 plays games ON discs...so I'm not sure how someone was supposed to play the system with "everything else working"...if the main component (the disc drive part) wasn't even working to play the discs. How would they play games? They would have to download them from the internet or just use it as a web browser for internet only.



Ebay has their rules...I've never had any problem with them, other than the stupid Paypal system (at least, when you're a new member and do not have a certain amount of sales yet) that keeps your money for up to 20 days after the person received the item. Then it waits for their feedback to be left and/or a tracking number to be added, before you get your money. Ebay has turned kind of scammy...

Answer 3

unfortunately this is the risk you take when you sell on ebay now. they have turned everything in favor of the customer, opening their sellers wide to scammers. i wouldn't be suprised if they sent you a different unit back, they broke theirs, then tried to return the broken one! you can either refuse to refund the money and deal with whatever consequences come of it, or cut your losses and keep your account on good terms. if you plan to keep selling i'd write it off, in the long run it's better to have the account. i rarely sell anything for more than ten bucks, and i still get scammed regularly, ebay and paypal almost always side in favor of the customer even if it's an obvious scam. but sometimes if i threaten to sue or report the scammer they back off.

Answer 4

ebay always rips people off. try to contact ebay some way and then never use use it again. i bought a ps3 controller, supposedly brand new. when i got it, it was the most bootlegged thing in the world

Answer 5

you can't. If it was truly "as is" you would've won.

Answer 6

you can't solve it, you lost.