Alice
2013-06-27 10:53:53 UTC
1. Frederick Herzberg’s work exploring employee motivation suggests that job satisfaction can be described in which of the following ways?
a). linear, in that the presence of some factors results in satisfaction and their lack results in dissatisfaction.
b). factors contributing to satisfaction are separate and distinct from those contributing to dissatisfaction.
c). motivation factors and hygiene factors contribute equally to good working environments.
d). all of the above.
e). none of the above.
2. An employee who observes ethical misconduct at work but does not discuss the matter with the person engaged in the misconduct or with someone else in the organization with authority is engaging in _________.
a). whistleblowing
b). internal communications
c). employee silence
d). all of the above
e). none of the above
3. When hiring, it is ethical and legal to discriminate based on all but which of the following characteristics?
a). previous job experience
b). potential productivity
c). national origin
d). education level
e). none of the above
4. Through employee empowerment is important; it is unwise to delegate any managerial responsibilities and accountabilities. True / False
5. All firms with strong financial performance are eligible for inclusion on socially responsible investment indices, because strong performance is positively correlated with social responsibility. True / False
6. An organization’s __________ describes what an organization does and for whom.
a). strategic plan
b). vision statement
c). code of conduct
d). mission statement
e). code of ethics
7. __________ is a systematic collection, review and use of information to determine workshop effectiveness.
a). Training
b). Assessment
c). Metric
d). Vocation
e). none of the above
8. Workplace substance abuse is associated with which of the following?
a). discrimination
b). productivity and safety codes
c). civil rights violations
d). all of the above
e). none of the above
9. The Bill of Rights outlined rights including freedom of speech, freedom of the press, and freedom from unreasonable search and seizure. True / False
10. Subordinates are more likely to be influenced by written and oral directions provided directly from their supervisor, rather than by witnessing a manager’s decisions and behaviors.
True / False
11. Diversity training is susceptible to which of the following problems, which can be addressed through careful design of the training?
a). over-emphasizing the negative characteristics of the dominant group.
b). over-emphasizing employee differences to the exclusion of common ground
c). a trainer who lacks credibility with either the dominant or subordinate group
d). all of the above
e). none of the above
12. Ethical dilemmas typical arise because ______.
a). employees are inherently dishonest
b). situations are ambiguous
c). employers are unfair
d). all of the above
e). none of the above
13. Power obtained by enforcing punishments is called ______power.
a). legitimate
b). reward
c). referent
d). expert
e). coercive
14. Strong scientific consensus supports that climate change is occurring, characterized by gradual worming of the earth’s temperature, among other changes. True / False
15. Ethical problems can often be characterized as occurring on a slippery slope, whereby relatively minor issues can be compounded into major violations. True / False
16. Integrity tests are useful tools which can be provided which of the following?
a). direct admission of performing an illegal or questionable activity.
b). opinions regarding illegal or questionable behavior.
c). personality traits related to dishonesty.
d). all of the above
e). none of the above
17. An employee ________ evaluates factors that are directly or indirectly related to achieving organizational and employee goals.
a). stretch goals
b). wellness program
c). compensation structure
d). performance appraisal
e). none of the above
18. In successful organizations, profit sharing can replace base pay. True / False